Who are we?

A bit about us…

We are a non-profit making organisation that supports disabled people to live the lives that they choose in Swansea and Neath Port Talbot in South Wales.

We have existed since 1989 and currently we support about 170 people, employ about 450 staff and we deliver 12000 hours of support to these people every week.

Most of our support is commissioned by City and County of Swansea and Neath Port Talbot County Borough Council and we are regulated by Care Inspectorate Wales.

 

Living a good life

We work with people so that they can have lives which as far as possible are social, local and in their own control.

To do this we offer help and support focused on:

Being healthy and safe in their home and in their lives

Having support to develop skills to improve their life and the people they care about

Developing confidence and skills whether this means finding work, or taking responsibility in their life or within the community

Enjoying their home and managing their money or tenancy

Maximising independence and overcoming the barriers that are encountered along the way

 

Having good support

We believe that to do this we must do three things:

1.Pay attention to what matters

We are focused on working with the people we support and their family members in understanding what matters to them. We then plan and arrange the support that is wanted and needed, and check carefully whether this is working.

2.Focus on relationships

We have very long term relationships with most of the people that we support, our Support staff and managers have spent many years alongside these individuals. It is better caring for people when you have a good relationship and in all relationships things need working on, and we understand this and will work very hard to put things right when they need to improve.

3.Organise together

As a company almost half our shareholders are people we support or family members, these people elect members to sit on our Board. The people we support also recruit staff, run training, check on the quality of our service, and organise a wide range of events and activities that they want. We are transforming from an organisation that delivers social care to a ‘company’ of people working together to make their lives better.

 

Working with us

We provide our staff with a full and comprehensive induction and ongoing learning and development to support them in their career and offer further opportunities. All these provide our staff to be confident and competent in their career, and if needed we offer further support with our coaching programme.

 

Find out more about us

There is lots of information about us and our support on our website and our socials and you will find information about the things that we do, our annual reports, inspection reports and some great films that have been made with the people we support.

If you want to discuss our organisation please contact us on 01792 646640 or via email at info@communitylives.org