What do Tenants Say?
heading_mp3Satisfaction Questionnaires
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The last satisfaction survey was completed in March 2007. We sent out questionnaires to 205 tenants and received 88 questionnaires back.
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We asked the tenants to tell us about the service they received from us - Over 90% said that the Consortium helps them to have a say in their service. We asked the tenants about their personal plans - Over 90% said that they were happy with their plan, it met their needs and it was easy to change if they wanted to do different things.
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