Staff and Managers
Information about our Service
Tenant Services Department
The role of Tenant Services department is to manage the Consortium ‘Appointeeship’, Receivership or short order for the Court of Protection and claims to Housing Benefit and other benefit agencies.
The services that the Tenant Services Department provides to individual tenants are agreed through the Individual Planning Process.
Del Rees - Tenant Services Manager
Del Rees – is the Tenant Services Manager and as such has responsibility for overseeing the department. Del previously managed a residential home for 11 years, before joining the Consortium in Jan 2002.
Tina Watson - Tenant Services Officer
Tina Watson - Tina has worked for the Consortium for 8 years as a support worker and started as receptionist in July 2002. Tina started working as a Tenant Services Officer in 2004 and deals with tenant's benefits. Tina is also a UNISON steward, for any union queries please contact Tina on 07970 969830.
Emma Shears - Tenant Services Officer
Emma Shears - Emma joined us in July 2005, she previously worked in the Benefit Agency for 3 and a half years in the Income Support section. Emma is a Tenant Services Officer and will be dealing with the service users benefits.
Clare Davies - Tenant Services Officer
Clare Davies - Clare joined the Tenant Services Department in January 2006 where she will be dealing with the service user’s benefits. Clare previously worked for 4 years in the Incapacity Section at the Benefit Agency.
Rhys Jones
Rhys joined the Tenant Services Department in February 2010 as Tenant Services Officer. Rhys previously worked at Swansea Job Centre for 18 months as a financial assessor. Rhys is responsible for claiming all relevant benefits and managing bank accounts for individual service users.
